Managed IT

Managed IT Services

Technology touches every part of how your organization communicates and operates. A managed IT partner gives that technology a solid foundation — proactively keeping your systems running, your data protected, and problems solved before they slow your team down.

Inland Empire IT Services offers dependable, honest managed IT support. We take on the responsibility of managing your IT infrastructure so you don’t have to — staying proactive about keeping your computers and network up to date and running at their best. With the security threats organizations face today, actively managing your data and devices isn’t optional anymore. You shouldn’t have to spend your time worrying about IT — something always seems to go wrong at the worst possible moment (see our IT Support page for the issues we see most often). We’re focused on building a relationship you can actually trust.

You can count on your data being protected, whether it’s moving between your team, your clients, or your systems. We monitor and record what happens across your network, and provide clear reports on backups, security, applications, and more — so you always know where things stand.

We’re not just a vendor — we aim to be a partner in your growth, finding ways to improve how your business runs on technology, not just keep it running. We take real pride in the work we do, and we make sure every request is handled in a way that lines up with your goals.

Managed Workstation

Computers — desktops and laptops alike — are where most of your team’s work actually happens, so keeping them running well should be a priority. Workstation management and support increase employee productivity, reliability, and performance. We handle the maintenance and management tasks that keep your team’s computer experience reliable and secure.

We provide the expertise and tools to manage your computers end-to-end — from security to optimization — extending their life cycle and minimizing downtime for your employees.

• Hardware: We diagnose and resolve unusual sounds or malfunctioning components.
• Asset Management: A full inventory of hardware across your organization.
• Storage: We monitor drive health and advise when it’s time to upgrade.
• Software: We deploy business applications and act as your liaison with software vendors.
• Security: We deploy managed software to prevent suspicious activity, viruses, and malware.
• Backup: A backup process that ensures data recovery if a computer is lost or fails.
• Incident Management: Incidents are logged and addressed with prompt action.

Managed Server

Server management is essential to business continuity and compliance. Server data has to be protected against disaster, kept compliant with your industry’s regulations, and accessible quickly after an outage. We provide installation, upgrades, maintenance, monitoring, and migration services for businesses throughout the Inland Empire and surrounding areas.

Proper server management extends your server’s lifespan and keeps your mission-critical applications reliable and secure.

• Hardware: Around-the-clock monitoring of hardware utilization and health.
• Services: We make sure application services keep running without interruption.
• Storage: We monitor drive health and advise when it’s time to add storage.
• Event Logs: We check event logs to stay ahead of what’s happening on your servers.
• Security: We monitor servers for suspicious activity, viruses, and malware.
• Backup: We manage backup jobs and verify their integrity.
• Disaster Recovery: A plan and process for getting your business back online.
• Maintenance: Scheduled preventive server maintenance.
• Application Management: We manage server applications and roles.
• Provisioning: Access permissions set so the right people have the right access — nothing more.

Want the full picture on server coverage — including guaranteed response times and pricing? Our Server Management Plans break it down. And if disaster recovery is top of mind, our Backup & Disaster Recovery page covers long-term data protection in more depth.

Managed Network

A reliable business network starts with the right expertise behind it.

Network monitoring gives you around-the-clock visibility into your servers, networks, and critical business services — so problems get caught and handled before they become outages.

Our certified engineers design, implement, and troubleshoot networks of any complexity, and keep them healthy and reliable over time.

By monitoring every part of your network, we catch issues in real time and respond before they affect your business.

Our Network Management Services

• Design and implement WAN and LAN networks
• Connect remote offices and branches
• Manage and maintain network devices
• Troubleshoot network connectivity
• Manage network security and intrusion prevention
• Implement and manage VPN and remote-worker solutions
• Monitor network activity and status

When our alert systems flag an issue, our engineers are notified in real time. We’ll reach out with a clear status update and a plan to resolve it.

Planning new construction, an office move, or a network expansion? Our Network Cabling team handles the physical infrastructure that makes reliable network management possible in the first place.